About Hotelmente
About Hotelmente: built in Latin America, for its hotels
Hotelmente is smarter hotel management for the independent hotel. We do not replace your system: we read Cloudbeds, make sense of it and tell you what to do next, in your language. Where work repeats, like collecting payments or issuing invoices, we keep it in order.
Our mission
An independent hotel already has almost everything it needs to make good decisions: reservations, rates, payments, reviews, website visits and social media followers. What it lacks is time. The data sits in different systems, and reports show what happened, not what to do.
Hotelmente brings that information together, compares it with last year and turns it into a short list of actions. Where the work repeats every day, like preparing arrivals, posting on social media, collecting deposits or issuing invoices, it handles it in order.
Who it is for
The independent hotel in Central and South America: the boutique beach hotel, the mountain lodge, the family-run guesthouse, the city hotel. Small teams, where the same person runs the front desk, answers reviews and sets prices.
Hotelmente AI works for any hotel on Cloudbeds, wherever it is. All it needs is your API key. With several hotels, you run them all from one account.
What we build
Three products, each with its own monthly price, sharing one connection to your property system.
Hotelmente AI
Hotelmente AI
AIAI hotel management software for Cloudbeds: bookings, pricing, Google Maps, reviews, Facebook, Instagram, TikTok and your WordPress site together.
$125 /month
Available nowLearn more →Hotelmente PAY · Cloudbeds + your bank · 6 countries
Hotelmente PAY
Hotel card payments through your own bank, starting with BAC: deposits, balances and payment links, each recorded on the right reservation in Cloudbeds.
BACPromericaBCR
$45 /month
Learn more →Hotelmente FACTURA · Factura electrónica · 6 countries
Hotelmente FACTURA
Electronic invoicing for hotels on Cloudbeds: documents filed with your country’s tax authority, from the folio, for the payments you choose.
$25 /month
Learn more →How we work
These principles live in the software, not just on this page.
Read-only
Hotelmente reads your property system and never changes reservations, rates or payments there. Cloudbeds stays your system.
Privacy first
We do not copy guest names, emails or phone numbers. Each hotel has its own space, encrypted with its own key.
You decide
The AI proposes prices, offers and replies. You review and decide. The only things that go out on their own are the weekly posts you set to fully automatic.
English and Spanish
The app, this website and every ✦ AI reading work in both languages: the AI writes in the reader’s language.
Phone first
Every page is designed to be read on a phone, between one check-in and the next, and works the same on a laptop.
Built with hoteliers
We build from what hotel teams ask us for and the problems we see in their data, not from a feature checklist.
Where we are
Hotelmente is built in and for Latin America. Hotelmente AI already works for hotels on Cloudbeds across the region and beyond.
Hotelmente PAY and Hotelmente FACTURA start in the countries where BAC operates (Costa Rica, Panama, Guatemala, Honduras, El Salvador and Nicaragua), because collecting and invoicing depend on each country’s bank and tax authority. They launch country by country, with a free waitlist.
- Hotelmente AI: for any hotel on Cloudbeds.
- Hotelmente PAY: with BAC, country by country.
- Hotelmente FACTURA: following each country’s tax authority.
Your data, under your control
Read-only
Hotelmente reads your property system. It never changes reservations, rates or payments there.
Encrypted keys
Your API key is stored encrypted and only its last 4 characters are ever shown. It never reaches the browser, the logs or the AI.
Guest privacy
Guest names, emails and phone numbers stay in Cloudbeds. Hotelmente keeps booking-level facts only, like country and length of stay, and the AI never sees who the guest is.
Your own space
Each hotel’s data is kept separately, with its own encryption key. Your team gets its own logins and roles.
See what Hotelmente finds in your hotel
Create your account, connect Cloudbeds and get your first action list in minutes.
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