Hotelmente FACTURA · Factura electrónica
Electronic invoicing for hotels, straight from Cloudbeds
Hotelmente FACTURA turns the payments you choose (direct bookings, Booking.com, Expedia, Airbnb or Hotelmente PAY) into the electronic invoice your country’s tax authority asks for, and emails it to the guest.
Hotelmente FACTURA
$25 /month
per country, per property
Join the waitlistJoining the waitlist is free and creates your Hotelmente account.
How billing works
- A monthly price per property. Each product has its own price: you pay only for the ones you use.
- Pay by card through Stripe, or with PayPal. Prices are in US dollars.
- Billed every month. Cancel anytime.
- Several hotels? A pack of 5 properties is 10% off and a pack of 10 is 20% off, on every product. More than 10: contact us.
- Priced per country, because each country has its own tax authority. Works with or without Hotelmente PAY.
It invoices the payments you choose
In settings you choose what Hotelmente FACTURA invoices: Hotelmente PAY payments, direct bookings (website or booking engine, phone, walk-in, email, WhatsApp), Booking.com, Expedia, Airbnb and other channels (travel agents, other OTAs, corporate). You can change it any time.
FACTURA reads those payments from Cloudbeds, and from Hotelmente PAY if you use it: with PAY, payment and invoice come from the same record.
In practice, the payment is recorded on the Cloudbeds reservation and the matching electronic document is issued and emailed without anyone at the front desk typing a thing.
How it works
- 1
Your tax profile, once
Legal name, tax ID, fiscal address and the documents you issue. The owner enters your digital certificate in Tax settings, where it is stored encrypted.
- 2
You choose what to invoice
Direct bookings, Hotelmente PAY, Booking.com, Expedia, Airbnb or other channels. FACTURA reads those payments from Cloudbeds.
- 3
The document is issued
From the reservation and folio, Hotelmente FACTURA creates the right electronic document and sends it to the tax authority.
- 4
Guest and accountant covered
The guest gets the invoice by email; you get a monthly list and export for your accountant.
What you get
Built for each country
The format, documents and rules of your country’s tax authority, handled for you.
From folio to invoice
No retyping: what is on the reservation and folio becomes a correct document.
Sent to the guest
Invoices go out by email automatically, in Spanish, English or both.
Status you can see
Which documents were issued, accepted or need a correction, in one list.
Credit notes
Corrections and refunds produce the matching credit note, linked to the original.
Ready for your accountant
A monthly list and export, with totals that match the invoiced payments.
Choose your country
Each country has its own tax authority, documents and rules. Hotelmente FACTURA adapts to each one. Today: Costa Rica, Panama, Guatemala, Honduras, El Salvador and Nicaragua.
A different tax authority in every country
Electronic invoicing in Central America is not the same everywhere. The system, the document types, the tax ID and the taxes on lodging all change. Each country page has the details.
Requirements and rates are confirmed with local advisors before launch in each country. The rates shown are starting points: confirm them with your accountant.
- Costa Rica: Ministerio de Hacienda, Comprobantes electrónicos
- Panama: DGI (Dirección General de Ingresos), Sistema de Factura Electrónica de Panamá (SFEP)
- Guatemala: SAT (Superintendencia de Administración Tributaria), FEL (Factura Electrónica en Línea)
- Honduras: SAR (Servicio de Administración de Rentas), Facturación electrónica SAR
- El Salvador: Ministerio de Hacienda, DTE (Documento Tributario Electrónico)
- Nicaragua: DGI (Dirección General de Ingresos), Facturación electrónica DGI
Your data, protected
Read-only
Hotelmente reads your property system. It never changes reservations, rates or payments there.
Encrypted keys
Your API key is stored encrypted and only its last 4 characters are ever shown. It never reaches the browser, the logs or the AI.
Guest privacy
Guest names, emails and phone numbers stay in Cloudbeds. Hotelmente keeps booking-level facts only, like country and length of stay, and the AI never sees who the guest is.
Your own space
Each hotel’s data is kept separately, with its own encryption key. Your team gets its own logins and roles.
Hotelmente FACTURA questions
Does Hotelmente FACTURA work without Hotelmente PAY?
Yes. You choose which payments it invoices: direct bookings, Booking.com, Expedia, Airbnb, other channels and, if you have it, Hotelmente PAY. With PAY, payment and invoice come from the same record.
Can I issue electronic invoices from Cloudbeds?
With Hotelmente FACTURA, yes: it takes the reservation, folio and payment from Cloudbeds (or from Hotelmente PAY), files the document with the tax authority and emails it to the guest. Hotelmente only reads Cloudbeds and changes nothing there.
Does it invoice Booking.com, Expedia or Airbnb reservations?
Yes, if you turn that source on in settings. You can change the sources any time.
How much does Hotelmente FACTURA cost?
$25/month per country, per property, because each country has its own tax authority. You pay monthly by card through Stripe, or with PayPal. Each country page shows its price.
How is an invoice corrected?
The original document is not edited. Hotelmente FACTURA issues a credit note linked to the original invoice.
What does my accountant get?
A monthly list of issued, accepted and rejected documents, with an export and totals that match the invoiced payments.
Get your invoicing ready in advance
The waitlist is free. Create your account, use Hotelmente AI today and have Hotelmente FACTURA set up in advance.
Join the waitlist