Hotelmente AI 
AI
Every page tells you what to do next
Hotelmente AI is hotel management software for Cloudbeds. It reads your reservations, rates, rooms and reviews, and every page ends with a ✦ AI reading in your language: what is happening and what to do about it.
How billing works
- A monthly price per property. Each product has its own price: you pay only for the ones you use.
- Pay by card through Stripe, or with PayPal. Prices are in US dollars.
- Billed every month. Cancel anytime.
- Several hotels? A pack of 5 properties is 10% off and a pack of 10 is 20% off, on every product. More than 10: contact us.
- Everything on this page is included: every Hotelmente AI page, the ✦ AI readings and Ask Hotelmente.
Revenue: charge the right price on every date
Everything you need to set prices, on a phone screen.
Reservations: see how each month is selling
Every booking from 12 months back to 12 months ahead, pace against last year, lead time, length of stay by channel and cancellations, with an AI analysis.
Pricing: raise in time, promote what is weak
Suggestions for each date (raise, promote or hold) from demand, last year and competitor prices. You change the rate in Cloudbeds.
Calendar: see gaps months ahead
Demand and occupancy day by day, weak periods months ahead, and the holidays in your guests’ home countries.
Financial: know what you really keep
Revenue by month and channel, what each OTA keeps in commission, add-ons, taxes and payments, with a ✦ AI reading.
Operations: Reception, Housekeeping and Concierge
Frontdesk brings together what is happening in the hotel today, read from Cloudbeds.
Reception: arrivals with no surprises
Today’s and tomorrow’s arrivals and departures, rooms not ready or unassigned, balances to collect and card on file, with ✦ AI staffing and service advice.
Guest requests, in time
Airport transfers, celebrations, diets or a baby cot read from reservation notes, in English and Spanish. Guest names stay in Cloudbeds: you see the reservation number.
Housekeeping: rooms ready before the guest is
Each room’s condition (clean, to clean, occupied, out of service) read from Cloudbeds every 5 minutes, arrivals waiting on a room, and how long rooms take from checkout to clean.
Concierge: sell more extras
Your services (transfers, massages, tours, dinners) with price and description. Link each one to the Cloudbeds item it is charged as and see its sales over the last 12 months.
Sales: what extras your guests buy
Add-on revenue against last year, the share of stays that buy, what sells, who buys and when, and what never sold.
Guests: who to sell to, and when
Home countries and how each one travels, returning guests and how many you can contact, with ✦ AI insights. Hotelmente keeps booking-level facts only, never names or emails.
Your website: more visits, more direct bookings
Know what brings guests to your site, and what needs fixing.
Website Analytics: from visit to booking
Visits, visitors, engaged visits, direct bookings and booking rate, by channel, source, country and page, with a ✦ AI reading. Connects to Google Analytics 4 with no password shared.
Website SEO: climb on Google
Your Google Search Console positions and clicks, the keywords that bring visitors, and AI-suggested keywords with their positions tracked over time.
Website check: a score out of 100
Google basics, hotel details and booking, whether ChatGPT, Claude and Perplexity can read your site, and your domain’s email records (SPF, DKIM, DMARC). Each item comes with how to fix it.
Speed on phones
Your website’s health on phones (PageSpeed), because that is where most guests search and book.
Reviews and competition: win the comparison
Reviews: Google and TripAdvisor together
All your reviews in one place, with your rating and trend, filters and a CSV download (guest initials only).
What guests praise and criticize
A ✦ AI analysis of positive and negative themes by month, and the staff names guests mention.
AI replies and translation
A reply draft for every review, and a translation of any review into your language. You check it and post it.
Competition: your prices against theirs
Your competitors’ room prices and sold-out dates, from Google Hotels.
Head to head with your competitors
Google rating and review count, TripAdvisor rank, Google Hotels scores (location, service, cleanliness) and price position, with a ✦ AI brief on where you win, where you lose and what to do.
Weekly heads-up
Price moves, sold-out dates, rating and TripAdvisor rank changes, bursts of reviews, new hotels nearby, local news and Google Trends searches.
Google Maps and your Google Business Profile
When someone searches "hotel in Manuel Antonio", Google Maps decides who they see first.
Your Google Maps rank, search by search
Track where you appear for the searches your guests make, week by week, and see which hotels are above you, with their ratings and reviews.
What your profile still needs
A short list of what Google weighs: photos, hours, services, attributes, review replies and a tracked link to your website. Each item comes with how to fix it.
Several profiles, one view
Your hotel, restaurant, bar or spa can each have its own profile. Hotelmente shows them together.
Brand presence: one brand across the internet
New. Your hotel appears on dozens of sites you do not control. Hotelmente checks them for you.
Your brand facts, in one place
Name and old names, phones, email, website, address, the hours of your restaurant, bar, spa and gym, your rooms, and which amenities you have and which you do not. You confirm them once.
Every site, checked
Your Google profile, website, Facebook, Instagram, TikTok, TripAdvisor, your Booking.com, Expedia and other OTA listings, and the pages a web search finds.
What is wrong, site by site
An old phone number, a "24-hour gym" that is not, "beachfront" when you are not, or the hotel’s old name. Each problem shows what the page says and what is correct.
What is missing
Mark the new things every listing should show, like a spa or a restaurant, and see which sites still leave them out.
The email, ready
A short, friendly email in English or Spanish for each site, with the list of changes and your correct details. Copy it and send it.
Once a month, on its own
The check runs by itself every month and gives you a consistency score that rises as you mark sites fixed.
Your WordPress website, run from Hotelmente
Connect your WordPress site once and work on it without opening the WordPress dashboard.
Pages, posts and images
See and edit your website’s content, improve text with AI in a human tone, and undo any change.
English and Spanish site
Create the Spanish version of every page and post, with its own address, menus and the right links for Google.
A blog that keeps going
A calendar of articles about your destination, written with AI and published when you approve them, around the keywords people search.
Fixes for Google and AI
Page titles, descriptions, image alt text, hotel details for Google and the file ChatGPT, Claude and Perplexity read. Hotelmente finds what is missing and fixes it.
Sales channels: know what each one leaves you
Where your bookings come from
Bookings, revenue, average rate and cancellations by channel, with each OTA’s estimated commission and what you really keep.
Your prices on Google
What Booking.com, Expedia and the others charge for your rooms on Google for any date, next to your direct price: green when you are cheaper, red when you are not.
What to do
A ✦ AI reading with short steps to move bookings from the OTAs to your direct channel.
Social Media: always present, without the busywork
Facebook, Instagram and TikTok together
Post to one, two or all three networks at once, with a caption written for each. TikTok gets its own short caption and privacy settings.
Both accounts at a glance
Facebook next to Instagram: posts, views, reach, interactions, visits, website taps and new followers, last 28 days against the 28 before.
Full Facebook and Instagram statistics
Growth, reach, video views, your Instagram audience (countries, cities, age, gender), which format works, the best day and time, and which hashtags help.
Automated weekly posts
Choose days, time, theme, network, photo or video, and language (English and Spanish in one post). Hotelmente picks the photo, writes the caption with AI and adds your booking link.
Fully automatic, or you approve
Each weekly post can go out on its own at the set time or wait for your OK; if it is not approved in time, it is not posted. Edit it, swap the photo, skip it or publish it now.
Offers for weak dates
Drafts priced just below your usual rate or the market, with a photo from your library, bilingual copy and a booking link with dates and promo code. Short links count the clicks.
From post to booking
Follow each campaign from reach to link clicks, bookings and revenue, with ✦ AI ideas for your next posts.
Included
Overview and Ask Hotelmente
What matters in your hotel on one screen, with the most urgent actions first, and the AI assistant that answers questions about your data with numbers.
✦ AI on every page
Each section explains what is happening and what to do, in your language, with recommendations you can tick off.
Media Folder
All your Cloudbeds photos arrive on their own, by room type, next to your videos (MP4, MOV, WebM up to 200 MB) and logos. AI tags and captions, favourites, search and ZIP download. One logo can be the watermark on your photos.
Property settings
One page: your Cloudbeds connection, exchange rates and currency, holidays, and the Facebook, Instagram, TikTok, WordPress, Google Analytics and Google Search Console connections. The Facebook connection does not expire and Google Analytics connects with no password shared.
Several properties
Add your hotels yourself and switch between them from the property name at the top right.
From data to decision
Reports show what happened. Hotelmente AI tells you what to do now, and by when it still helps.
If a stretch of November is running behind last year, you see it weeks ahead, and Hotelmente AI proposes an offer just below your usual rate, with a photo from your Media Folder, copy in English and Spanish and a booking link with the dates and promo code. Then you see how many clicks and bookings it brought. If six rooms arrive tomorrow and two are not ready, Frontdesk shows you in the morning.
Ready in minutes
No installs, no agency, no consultants: your account and your Cloudbeds API key.
- 1
Create your account
Your company, your hotel and your email. Confirm the email with a code and you are in. It takes a minute.
- 2
Choose your platform
Pick your property system. Works with Cloudbeds. Using another system? Tell us.
- 3
Choose products and plan
Pick the products you want and pay monthly by card through Stripe, or with PayPal. Each product is priced on its own.
- 4
Paste your API key
Paste your Cloudbeds API key once. Hotelmente brings in reservations, rates, payments, rooms and photos, and your first ✦ AI readings are ready in minutes.
Read-only, and you decide what gets posted
Hotelmente AI reads your property system and never changes reservations, rates or payments. Price suggestions are recommendations: you apply them in Cloudbeds or your channels.
Each weekly post can be fully automatic or wait for your approval. Offers and review replies are yours to check before they are posted.
The AI works with hotel-level totals and never receives guest names, emails or phone numbers. Your photos and videos are private: only a file used in a post gets a link that Facebook and Instagram can read.
- Works with Cloudbeds.
- Using another system? Tell us.
Secure by design
Read-only
Hotelmente reads your property system. It never changes reservations, rates or payments there.
Encrypted keys
Your API key is stored encrypted and only its last 4 characters are ever shown. It never reaches the browser, the logs or the AI.
Guest privacy
Guest names, emails and phone numbers stay in Cloudbeds. Hotelmente keeps booking-level facts only, like country and length of stay, and the AI never sees who the guest is.
Your own space
Each hotel’s data is kept separately, with its own encryption key. Your team gets its own logins and roles.
Hotelmente AI questions
How much does Hotelmente AI cost?
$125/month per property, with everything included: every page, the ✦ AI readings and Ask Hotelmente. You pay monthly by card through Stripe, or with PayPal, and can cancel anytime. A pack of 5 properties is 10% off and a pack of 10 is 20% off.
Is it worth it for a small hotel?
Divide the monthly price by your average rate: for most hotels that is one or two room-nights a month. If Hotelmente AI helps you price a few dates right, fill a few low-season nights or move some bookings from OTAs to your direct channel, it has paid for itself.
What is hotel revenue management?
Selling each night at the best price demand allows. Hotelmente AI makes it practical: it compares your bookings with last year, measures demand for each date and tells you which dates to raise and which to promote.
Does Hotelmente AI change my prices automatically?
No. It suggests raising, promoting or holding each date, but changes nothing in Cloudbeds or your channels. You decide.
Does it include competitor prices?
Yes. You choose your competitors and Hotelmente AI shows their Google Hotels prices, their sold-out dates and a weekly head-to-head with ratings, reviews and TripAdvisor rank. Price suggestions take them into account.
What does Frontdesk show?
Three tabs: Reception (arrivals, departures, rooms, balances and guest requests), Housekeeping (each room’s condition, every 5 minutes) and Concierge (your services and what they sell).
How do I see which extras sell?
In Concierge → Sales: revenue against last year, the share of stays that buy, what sells, who buys and when, with a ✦ AI analysis.
Does it store my guests’ names?
No. Guests and Guest profile use booking-level facts only, such as country, channel and length of stay. Names and emails stay in Cloudbeds.
Does Hotelmente AI post to my accounts on its own?
Only if you want it to. Each weekly post can be fully automatic or wait for your approval; offers you create go out when you schedule or publish them. Videos go out as Facebook videos and Instagram Reels.
Which Facebook and Instagram statistics do I get?
Followers and growth, views, reach, interactions, visits, video views, your Instagram audience and every post’s numbers, with the best time to post.
Does it answer reviews for me?
The AI drafts a reply for each Google and TripAdvisor review, and can translate any review. You check the reply and post it.
Do I have to give you my Google Analytics password?
No. You add Hotelmente’s email as a viewer in Google Analytics and Search Console. No password is shared. The Facebook connection does not expire either: it uses a Page token that does not run out.
What does the website check look at?
Your Hotelmente connections, Google basics, hotel details and booking, whether AI assistants can read your site, and your domain’s email. You get a score out of 100 and how to fix each item.
Does it work with Cloudbeds?
Yes, with an API key you paste once. Using another system? Tell us.
Does it post to TikTok?
Yes. Connect your hotel’s TikTok account in Property settings and tick TikTok on any post, alone or with Facebook and Instagram. You choose who can see it and whether comments are allowed, as TikTok asks.
What is Brand presence?
A monthly check of every place your hotel appears online against the facts you confirmed. It shows what is wrong and what is missing on each site, sets aside pages that use an old name, and gives you an email ready to ask for the fix.
Do I need to know WordPress?
No. Connect your site once with an application password and edit pages, posts and images from Hotelmente. Every change keeps a copy so you can undo it.
Will it help me climb on Google Maps?
Yes. Hotelmente tracks your Google Maps rank for the searches your guests make, shows you the hotels above you and tells you what to improve in your Google Business Profile.
Can I use it for several hotels?
Yes. Each property has its own subscription and you switch between them from the property name at the top right.
What do I do about weak dates?
Calendar shows them months ahead, and Social Media turns them into Facebook and Instagram offers with your booking link. With Hotelmente PAY you collect the deposit through your bank.
Start smarter hotel management today
Create your account, connect Cloudbeds and get your first action list and your first reading of your website, reviews and competitors today.
Get Hotelmente AI · $125/month