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Hotelmente FACTURA · Guatemala

Electronic invoicing for hotels in Guatemala

Hotelmente FACTURA issues the electronic invoices the SAT (Superintendencia de Administración Tributaria) asks for, straight from the Cloudbeds folio, for the payments you choose, and emails them to the guest.

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Electronic invoicing for hotels in Guatemala: from the Cloudbeds folio to the SAT and the guest’s inbox

Hotelmente FACTURA

$25 /month

per country, per property

Join the waitlist

Joining the waitlist is free and creates your Hotelmente account.

How billing works

  • A monthly price per property. Each product has its own price: you pay only for the ones you use.
  • Pay by card through Stripe, or with PayPal. Prices are in US dollars.
  • Billed every month. Cancel anytime.
  • Several hotels? A pack of 5 properties is 10% off and a pack of 10 is 20% off, on every product. More than 10: contact us.
  • Priced per country, because each country has its own tax authority. Works with or without Hotelmente PAY.

Hotelmente FACTURA in Guatemala

Tax authority
SAT (Superintendencia de Administración Tributaria)
System
FEL (Factura Electrónica en Línea)
Tax ID
NIT
Taxes on lodging
IVA (VAT) 12% and INGUAT tourism tax 10%
Default for guests
Factura a consumidor final (CF)
Locations
Establecimiento
What it invoices
The payments you choose

Electronic invoicing in Guatemala

In Guatemala, SAT receives documents under FEL (Factura Electrónica en Línea). Hotelmente FACTURA issues the invoice (FACT) and credit note (NCRE), and uses the consumer invoice (CF, consumidor final) as the default for guests.

Your tax profile is based on your NIT, and each location you invoice from is set up as an establishment (establecimiento). On lodging, Hotelmente FACTURA starts from 12% IVA and the 10% INGUAT tourism tax.

It invoices the payments you choose

You choose what Hotelmente FACTURA invoices: direct bookings, Hotelmente PAY, Booking.com, Expedia, Airbnb and other channels. It reads them from Cloudbeds and you can change the choice any time.

With Hotelmente PAY, the payment through BAC Guatemala and the invoice come from the same record.

Documents Hotelmente FACTURA issues in Guatemala

The default document for guests is the Factura a consumidor final (CF). The others are chosen case by case.

What you get in Guatemala

When the payment completes

The folio becomes the right document, by default the Factura a consumidor final (CF). It is sent to the SAT and emailed to the guest.

Corrections done right

Changes and refunds produce a credit note linked to the original document, instead of editing it.

Your numbering and locations

Numbering and each location (Establecimiento) are set once in your setup.

Lodging taxes

IVA (VAT) 12% and INGUAT tourism tax 10%, as starting points you confirm with your accountant.

Spanish, English or both

Choose the invoice language to suit your guests. It is emailed to the guest automatically.

Month-end close

A clean list of issued, accepted and rejected documents, with an export for your accountant.

How setup works

  1. 1

    Your tax identity

    Legal name, commercial name and your tax ID: NIT (for example, 1234567-8).

  2. 2

    Where you invoice from

    Fiscal address, the email that sends and receives invoices and, if you have several locations, each one (Establecimiento).

  3. 3

    How you invoice guests

    The default document is the Factura a consumidor final (CF). Plus tax rates, invoice language and automatic email to the guest.

  4. 4

    Access with the SAT

    The owner enters your digital certificate or your access with the SAT (Superintendencia de Administración Tributaria) in Tax settings, with help from Hotelmente support. It is stored encrypted.

Requirements and rates

These are Hotelmente FACTURA’s starting points in Guatemala: FEL (Factura Electrónica en Línea) filed with the SAT (Superintendencia de Administración Tributaria), with IVA (VAT) 12% and INGUAT tourism tax 10% on lodging.

Requirements and tax rates for Guatemala are confirmed with local advisors before launch. The rates shown are starting points: confirm them with your accountant.

Electronic invoicing in Guatemala: questions

What is FEL and which documents does a hotel issue?

FEL is SAT’s Factura Electrónica en Línea. With Hotelmente FACTURA, your hotel issues invoices (FACT) and credit notes (NCRE), with the consumer invoice (CF) as the default for guests.

Does Hotelmente FACTURA include the INGUAT tax?

Yes. In Guatemala, Hotelmente FACTURA starts from 12% IVA and the 10% INGUAT tourism tax on lodging. These are starting points, confirmed with local advisors before launch and checked with your accountant.

Does Hotelmente FACTURA work without Hotelmente PAY?

Yes. You choose which payments it invoices: direct bookings, Booking.com, Expedia, Airbnb, other channels and, if you have it, Hotelmente PAY.

Can I issue electronic invoices from Cloudbeds?

With Hotelmente FACTURA, yes: it takes the reservation, folio and payment from Cloudbeds (or from Hotelmente PAY), files the document with the SAT and emails it to the guest. Hotelmente changes nothing in Cloudbeds.

Does it invoice Booking.com, Expedia or Airbnb reservations?

Yes, if you turn that source on in settings. You can change the sources any time.

Get your invoicing ready in Guatemala

The waitlist is free and creates your Hotelmente account. Use Hotelmente AI today and have Hotelmente FACTURA set up.

Join the waitlist