Hotelmente FACTURA · Costa Rica
Electronic invoicing for hotels in Costa Rica
Hotelmente FACTURA issues the electronic invoices the Ministerio de Hacienda asks for, straight from the Cloudbeds folio, for the payments you choose, and emails them to the guest.
Hotelmente FACTURA
$25 /month
per country, per property
Join the waitlistJoining the waitlist is free and creates your Hotelmente account.
How billing works
- A monthly price per property. Each product has its own price: you pay only for the ones you use.
- Pay by card through Stripe, or with PayPal. Prices are in US dollars.
- Billed every month. Cancel anytime.
- Several hotels? A pack of 5 properties is 10% off and a pack of 10 is 20% off, on every product. More than 10: contact us.
- Priced per country, because each country has its own tax authority. Works with or without Hotelmente PAY.
Hotelmente FACTURA in Costa Rica
- Tax authority
- Ministerio de Hacienda
- System
- Comprobantes electrónicos
- Tax ID
- Cédula jurídica · Cédula física · DIMEX · NITE
- Taxes on lodging
- IVA (VAT) 13%
- Default for guests
- Tiquete electrónico
- Locations
- Sucursal / terminal
- What it invoices
- The payments you choose
Electronic invoicing in Costa Rica
In Costa Rica, the Ministerio de Hacienda receives your hotel’s electronic documents (comprobantes electrónicos). Hotelmente FACTURA uses the tiquete electrónico as the default document for guests, and lets you issue a factura electrónica, an electronic credit note or an export invoice when the case calls for it.
Your tax profile includes your ID type (cédula jurídica, cédula física, DIMEX or NITE), your economic activity code and your address by province, canton and district. If you issue from more than one point, each one is set up as a branch or terminal.
It invoices the payments you choose
You choose what Hotelmente FACTURA invoices: direct bookings, Hotelmente PAY, Booking.com, Expedia, Airbnb and other channels. It reads them from Cloudbeds and you can change the choice any time.
With Hotelmente PAY, the payment through BAC Costa Rica and the invoice come from the same record.
Documents Hotelmente FACTURA issues in Costa Rica
The default document for guests is the Tiquete electrónico. The others are chosen case by case.
- Factura electrónica
- Tiquete electrónico
- Nota de crédito electrónica
- Factura electrónica de exportación
What you get in Costa Rica
When the payment completes
The folio becomes the right document, by default the Tiquete electrónico. It is sent to the Ministerio de Hacienda and emailed to the guest.
Corrections done right
Changes and refunds produce a credit note linked to the original document, instead of editing it.
Your numbering and locations
Numbering and each location (Sucursal / terminal) are set once in your setup.
Lodging taxes
IVA (VAT) 13%, as starting points you confirm with your accountant.
Spanish, English or both
Choose the invoice language to suit your guests. It is emailed to the guest automatically.
Month-end close
A clean list of issued, accepted and rejected documents, with an export for your accountant.
How setup works
- 1
Your tax identity
Legal name, commercial name and your tax ID: Cédula jurídica, Cédula física, DIMEX and NITE (for example, 3-101-123456).
- 2
Where you invoice from
Fiscal address, the email that sends and receives invoices and, if you have several locations, each one (Sucursal / terminal).
- 3
How you invoice guests
The default document is the Tiquete electrónico. Plus tax rates, invoice language and automatic email to the guest.
- 4
Access with the Ministerio de Hacienda
The owner enters your digital certificate or your access with the Ministerio de Hacienda in Tax settings, with help from Hotelmente support. It is stored encrypted.
Requirements and rates
These are Hotelmente FACTURA’s starting points in Costa Rica: Comprobantes electrónicos filed with the Ministerio de Hacienda, with IVA (VAT) 13% on lodging.
Requirements and tax rates for Costa Rica are confirmed with local advisors before launch. The rates shown are starting points: confirm them with your accountant.
Electronic invoicing in Costa Rica: questions
Which electronic documents does a hotel issue in Costa Rica?
In Costa Rica, Hotelmente FACTURA issues the factura electrónica, tiquete electrónico, nota de crédito electrónica and factura electrónica de exportación, with the tiquete as the default for guests. Which document applies in each case is confirmed with your accountant and local advisors before launch.
Do I need my economic activity code?
Yes. Hotelmente FACTURA setup in Costa Rica asks for your economic activity code, for example the one for lodging. Confirm with your accountant which code your hotel has registered with Hacienda.
Does Hotelmente FACTURA work without Hotelmente PAY?
Yes. You choose which payments it invoices: direct bookings, Booking.com, Expedia, Airbnb, other channels and, if you have it, Hotelmente PAY.
Can I issue electronic invoices from Cloudbeds?
With Hotelmente FACTURA, yes: it takes the reservation, folio and payment from Cloudbeds (or from Hotelmente PAY), files the document with the Ministerio de Hacienda and emails it to the guest. Hotelmente changes nothing in Cloudbeds.
Does it invoice Booking.com, Expedia or Airbnb reservations?
Yes, if you turn that source on in settings. You can change the sources any time.
Get your invoicing ready in Costa Rica
The waitlist is free and creates your Hotelmente account. Use Hotelmente AI today and have Hotelmente FACTURA set up.
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