Draft
Terms of service
Draft: the full terms of service will be published here, in a reviewed version, before public launch.
Your account
By creating an account you confirm that you are authorized to connect your hotel’s property system to Hotelmente and to invite your team. Each team member uses their own login.
Recommendations, not changes
Hotelmente’s suggestions, for example on pricing or promotions, are recommendations. You decide what to change in your own systems. Hotelmente only reads your property system and changes nothing there.
If you set a weekly post to fully automatic, you authorize Hotelmente to publish it on your Facebook Page and Instagram at the time you chose.
Subscriptions
Each product is subscribed to separately and billed monthly by card through Stripe, or with PayPal, at the price published when you subscribe. Hotelmente PAY and Hotelmente FACTURA launch country by country; until then, the waitlist is free.
Your hotel’s payments and invoices
With Hotelmente PAY, your guests’ payments are processed by BAC under your hotel’s merchant account. With Hotelmente FACTURA, your hotel remains responsible for its tax information; requirements and rates are confirmed with local advisors before launch in each country.