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Hotelmente FACTURA · Panama

Electronic invoicing for hotels in Panama

Hotelmente FACTURA issues the electronic invoices the DGI (Dirección General de Ingresos) asks for, straight from the Cloudbeds folio, for the payments you choose, and emails them to the guest.

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Electronic invoicing for hotels in Panama: from the Cloudbeds folio to the DGI and the guest’s inbox

Hotelmente FACTURA

$25 /month

per country, per property

Join the waitlist

Joining the waitlist is free and creates your Hotelmente account.

How billing works

  • A monthly price per property. Each product has its own price: you pay only for the ones you use.
  • Pay by card through Stripe, or with PayPal. Prices are in US dollars.
  • Billed every month. Cancel anytime.
  • Several hotels? A pack of 5 properties is 10% off and a pack of 10 is 20% off, on every product. More than 10: contact us.
  • Priced per country, because each country has its own tax authority. Works with or without Hotelmente PAY.

Hotelmente FACTURA in Panama

Tax authority
DGI (Dirección General de Ingresos)
System
Sistema de Factura Electrónica de Panamá (SFEP)
Tax ID
RUC
Taxes on lodging
ITBMS (lodging) 10%
Default for guests
Factura electrónica (consumidor final)
Locations
Sucursal / punto de facturación
What it invoices
The payments you choose

Electronic invoicing in Panama

In Panama, electronic invoices are issued in the DGI’s Sistema de Factura Electrónica de Panamá (SFEP). Hotelmente FACTURA uses the consumer invoice (factura electrónica a consumidor final) as the default for guests and creates an electronic credit note when something needs correcting.

Your tax profile is based on your RUC with its check digit. If you invoice from more than one place, each is set up as a branch or invoicing point. ITBMS on lodging is taken as 10%, as a starting point.

It invoices the payments you choose

You choose what Hotelmente FACTURA invoices: direct bookings, Hotelmente PAY, Booking.com, Expedia, Airbnb and other channels. It reads them from Cloudbeds and you can change the choice any time.

With Hotelmente PAY, the payment through BAC Panamá and the invoice come from the same record.

Documents Hotelmente FACTURA issues in Panama

The default document for guests is the Factura electrónica (consumidor final). The others are chosen case by case.

What you get in Panama

When the payment completes

The folio becomes the right document, by default the Factura electrónica (consumidor final). It is sent to the DGI and emailed to the guest.

Corrections done right

Changes and refunds produce a credit note linked to the original document, instead of editing it.

Your numbering and locations

Numbering and each location (Sucursal / punto de facturación) are set once in your setup.

Lodging taxes

ITBMS (lodging) 10%, as starting points you confirm with your accountant.

Spanish, English or both

Choose the invoice language to suit your guests. It is emailed to the guest automatically.

Month-end close

A clean list of issued, accepted and rejected documents, with an export for your accountant.

How setup works

  1. 1

    Your tax identity

    Legal name, commercial name and your tax ID: RUC (for example, 155123456-2-2020 DV 45).

  2. 2

    Where you invoice from

    Fiscal address, the email that sends and receives invoices and, if you have several locations, each one (Sucursal / punto de facturación).

  3. 3

    How you invoice guests

    The default document is the Factura electrónica (consumidor final). Plus tax rates, invoice language and automatic email to the guest.

  4. 4

    Access with the DGI

    The owner enters your digital certificate or your access with the DGI (Dirección General de Ingresos) in Tax settings, with help from Hotelmente support. It is stored encrypted.

Requirements and rates

These are Hotelmente FACTURA’s starting points in Panama: Sistema de Factura Electrónica de Panamá (SFEP) filed with the DGI (Dirección General de Ingresos), with ITBMS (lodging) 10% on lodging.

Requirements and tax rates for Panama are confirmed with local advisors before launch. The rates shown are starting points: confirm them with your accountant.

Electronic invoicing in Panama: questions

What is the SFEP and how does a hotel use it?

The SFEP is the DGI’s Sistema de Factura Electrónica de Panamá. With Hotelmente FACTURA, your hotel issues electronic invoices and credit notes in it for the payments you choose.

Which ITBMS rate applies to lodging in Panama?

Hotelmente FACTURA starts from 10% ITBMS on lodging. It is a starting point: the rate and requirements are confirmed with local advisors before launch, and you check them with your accountant.

Does Hotelmente FACTURA work without Hotelmente PAY?

Yes. You choose which payments it invoices: direct bookings, Booking.com, Expedia, Airbnb, other channels and, if you have it, Hotelmente PAY.

Can I issue electronic invoices from Cloudbeds?

With Hotelmente FACTURA, yes: it takes the reservation, folio and payment from Cloudbeds (or from Hotelmente PAY), files the document with the DGI and emails it to the guest. Hotelmente changes nothing in Cloudbeds.

Does it invoice Booking.com, Expedia or Airbnb reservations?

Yes, if you turn that source on in settings. You can change the sources any time.

Get your invoicing ready in Panama

The waitlist is free and creates your Hotelmente account. Use Hotelmente AI today and have Hotelmente FACTURA set up.

Join the waitlist