Hotelmente PAY · Panama
Hotelmente PAY in Panama: hotel card payments through BAC Panamá
Card payments for your hotel in Panama, through BAC Panamá: deposits at booking, balances before arrival and secure payment links, each recorded on the right reservation in Cloudbeds.
Hotelmente PAY
$45 /month
per bank connection, per property
Join the waitlistJoining the waitlist is free and creates your Hotelmente account.
How billing works
- A monthly price per property. Each product has its own price: you pay only for the ones you use.
- Pay by card through Stripe, or with PayPal. Prices are in US dollars.
- Billed every month. Cancel anytime.
- Several hotels? A pack of 5 properties is 10% off and a pack of 10 is 20% off, on every product. More than 10: contact us.
- Priced per bank connection: your property system plus your bank, such as Cloudbeds + BAC. Card fees stay between your hotel and your bank.
Hotelmente PAY in Panama
- Connection
- Cloudbeds + BAC
- Bank
- BAC Panamá
- Currencies
- USD
- Property system
- Cloudbeds
- Guests pay
- By secure payment link
- Card data
- Stays with the bank
Banks in Panama
The banks Hotelmente PAY works with or plans to work with in Panama.
Connections available in Panama
Hotelmente PAY is sold per connection: your property system plus your bank. These work with the bank’s entity in Panama.
Getting paid at a hotel in Panama
Panama charges in US dollars, so there is no exchange rate to explain to guests. What it does have is every kind of booking: business travelers in the city, weekend getaways to the beach and international visitors who book the islands well ahead.
Hotelmente PAY works the same for the boutique hotel in Casco Viejo, the beach hotel in Bocas del Toro, the mountain inn in Boquete or the surf hotel in Santa Catalina or Pedasí: guests pay with the BAC Panamá link from wherever they are.
For hotels across Panama
Every destination gets paid differently. Hotelmente PAY adapts with the deposit, balance and reminder rules you set.
Casco Viejo
Boutique hotels in historic buildings in the capital, with business and leisure travelers.
Bocas del Toro
Hotels and cabins in the Caribbean archipelago, with guests booking from abroad.
Boquete
Mountain inns among Chiriquí’s coffee farms, with weekend getaways and a dry-season peak.
Guna Yala
Stays on the Caribbean islands of the comarca, where having payment settled before the trip helps everyone.
Pedasí
Small hotels on the Azuero Peninsula, with weekend getaways from the city.
Santa Catalina
Surf and dive hotels, the gateway to Coiba National Park, with many international guests.
What you get in Panama
Deposits at booking
Choose the deposit percentage. The guest gets a BAC Panamá payment link with the confirmation.
Balance before arrival
The balance is requested automatically the number of days before arrival you choose, with a reminder before it is due.
Everything in US dollars
Guests pay in US dollars (USD) and your BAC Panamá payouts arrive in the same currency.
Payment links on demand
Send a link for a deposit, a balance or an open charge from the reservation. You decide how many hours the link stays valid.
Matched to the Cloudbeds folio
Every payment lands on the right reservation and folio, so front desk and accounting see the same numbers.
Automatic receipts
The guest gets a receipt by email as soon as they pay. Nothing to send by hand.
How setup works
- 1
Your business details
Legal name, payments email and whether you already bank with BAC Panamá. If you have a merchant (affiliate) number, add it; it is not a card number.
- 2
Currencies
In Panama, charges and payouts are in US dollars (USD).
- 3
Deposits and balances
Deposit percentage, days before arrival for the balance, reminder timing and how long links stay valid.
- 4
Connection with BAC Panamá
Your merchant connection with BAC Panamá is completed together with Hotelmente and BAC before launch.
What it covers, and what it does not
Hotelmente PAY covers only payments that go through Hotelmente PAY: the deposits, balances and links your hotel collects through BAC Panamá. What an OTA such as Booking.com or Expedia collects, and cash payments, follow their usual path.
Hotelmente AI still shows all that revenue in your financial insights, so you see the full picture even when not everything goes through Hotelmente PAY.
Electronic invoicing in Panama
Hotelmente FACTURA issues electronic invoices to the DGI (Dirección General de Ingresos) for the payments you choose, including Hotelmente PAY payments.
Hotelmente PAY in Panama: questions
Does Cloudbeds connect with BAC in Panama?
Hotelmente PAY is the bridge between Cloudbeds and BAC Panamá: the guest pays on the bank’s secure page and the payment is recorded on the right reservation in Cloudbeds. Hotelmente only reads Cloudbeds and records the payment; it does not change reservations or rates.
Does Hotelmente store card data?
No. Guests enter their card details on BAC Panamá’s secure page. Hotelmente never sees or stores card numbers.
Which currency does Hotelmente PAY use in Panama?
US dollars (USD). Guests pay in dollars through BAC Panamá and your payouts arrive in dollars. Final details are confirmed with BAC before launch.
Does it work for hotels outside the city, like Bocas del Toro or Boquete?
Yes. Guests pay with a secure BAC Panamá link from a phone or laptop, wherever they are. The payment is tied to the reservation in Cloudbeds no matter where the hotel is.
Does Hotelmente PAY collect OTA reservations or cash?
No. Hotelmente PAY covers only payments that go through Hotelmente PAY. OTA-collected payments and cash follow their usual path.
Save your place in Panama
The waitlist is free and creates your Hotelmente account. Use Hotelmente AI today and set up Hotelmente PAY in advance.
Join the waitlist