Hotelmente in Nicaragua

Three products over one Cloudbeds connection, built for independent hotels in Latin America and powered by AI:
- Hotelmente AI (reservations, pricing, calendar, frontdesk, guests, financial, website analytics and website SEO, reviews, competition, social media): works today for any hotel in Nicaragua on Cloudbeds.
- Hotelmente PAY: direct bookings paid through BAC Nicaragua, with each result recorded on the reservation in Cloudbeds.
- Hotelmente FACTURA: electronic invoices filed with the DGI (Dirección General de Ingresos) for the payments you choose, with or without Hotelmente PAY.

Each product has its own monthly price. The Nicaragua page on this website shows the current status of PAY and FACTURA.

Yes. Hotelmente AI works for any hotel on Cloudbeds, wherever it is: create your account, choose your plan, paste your Cloudbeds API key and the app opens after the first sync. It does not depend on your bank or on Hotelmente PAY.

In Nicaragua, Hotelmente PAY is the Cloudbeds + BAC connection with BAC Nicaragua: the guest books direct on your website with the Cloudbeds booking engine, the payment goes from Cloudbeds to BAC Nicaragua, which processes the card, and the result is recorded in Cloudbeds. Hotelmente switches it on per connection and country; its current status is on the Nicaragua page of this website and in My products. An owner can join the free waitlist with Nicaragua as the country and fill in the setup in advance.

Córdobas (NIO) and US dollars (USD). You choose whether guests are charged in córdobas and dollars or in just one, and which of the two your BAC Nicaragua payouts arrive in.

Payments in Nicaragua go through BAC Nicaragua, so your hotel needs a merchant connection with it. If you already have one, add your merchant (affiliate) number in the setup; it is on your BAC merchant statement. If not, the connection is prepared together with Hotelmente and BAC. The credentials BAC gives you are entered by an owner in Hotelmente PAY → PAY settings (see the guide Bank credentials for Hotelmente PAY, in Keys & connections). Card fees are agreed between your hotel and BAC Nicaragua.

Hotelmente FACTURA issues documents under the DGI’s electronic invoicing for the payments you choose: factura electrónica and nota de crédito. The default for guests is the factura electrónica.

It does not require Hotelmente PAY: in FACTURA settings → What FACTURA invoices you choose the payments, from direct bookings to Booking.com, Expedia, Airbnb and Hotelmente PAY. Confirm requirements with your accountant.

Your RUC. The form shows J0310000001234 as an example of the format.

IVA at 15% and the INTUR tourism tax at 2%, on lodging. These are starting points; each rate is a field you can adjust on your accountant’s advice.

In FACTURA settings, the Sucursal / caja field sets the place or point you invoice from. Leave it empty if you have a single location. Your fiscal address and your region (department and municipality) are required.

No. Hotelmente PAY can email the guest a payment receipt. Electronic documents for the DGI (Dirección General de Ingresos) are issued by Hotelmente FACTURA, which can invoice your PAY payments.

Yes. In Nicaragua, FACTURA settings come with two fields: IVA at 15% and the INTUR tourism tax at 2%, on lodging. These are starting points to check with your accountant.

No. Hotelmente PAY collects by payment link: deposits, balances and charges the guest pays on BAC Nicaragua’s secure page. Payments on your front-desk POS follow their usual path.

It is the branch or till you invoice from. If your hotel invoices from a single place, leave it empty; if not, enter the branch or till you invoice from. Your authorized series and ranges go in Numbering and environment.

Factura electrónica and nota de crédito, filed with the DGI. The factura electrónica is the default for guests, and the nota de crédito is used for corrections and refunds.