Frontdesk: housekeeping

• Now: Ready (clean and empty), To clean (plus occupied rooms to service), Arrivals ready (rooms for today’s guests) and Checkout → clean, the typical time.
• Arrivals waiting on a room, when there are any.
• Rooms now: a square per room with its condition.
• How fast rooms get ready.
• Out of service and blocked rooms in the next 30 days.

The headline says whether today’s arrivals have their rooms ready or who is waiting first.

From Cloudbeds, every 5 minutes, read-only. Each room is Ready, To clean, Occupied, Occupied · to service or Out of service, with how long it has been in that state. Flags add Arrival and its time, Checkout today, Do not disturb, Service refused and Inspected, and the room’s housekeeping comment when there is one. Rooms now shows the time of the last reading; Refresh reads again.

Guests arriving today whose room is not ready yet, soonest first, with their arrival time (or your check-in time when no arrival time was given), the room’s state and how long it has been that way. When the arrival time has passed, the line is marked. Clean those rooms first.

From the moment a room turns dirty (at checkout, or overnight for stayovers) to the moment it is marked clean in Cloudbeds. How fast rooms get ready shows the typical and average time after checkout, the share cleaned within 2 hours, the share ready when the guest arrived, stayover service time, clean → inspected when you inspect, and then by room type, the slowest rooms and day by day. Choose 7, 30 or 90 days. It builds from the day you start.

Hotelmente only knows what Cloudbeds knows. If your team cleans rooms but does not mark them clean in Cloudbeds, this page cannot tell when they are ready, and a banner warns you when many empty rooms have been dirty for more than a day. Ask the team to mark each room Clean in Cloudbeds, or in its housekeeping app, as soon as it is done. Then Ready, Arrivals ready and the cleaning times become accurate.

The room blocks in Cloudbeds for the next 30 days: which rooms, from and to which dates, how many room-nights, whether it is out of service or blocked, and the reason when there is one. The total of room-nights that cannot be sold helps explain occupancy.

No. Housekeeping is about rooms, not people: Hotelmente stores no housekeeper names or assignments. It measures how long rooms take, not who cleaned them.

The first reading fills the page within 5 minutes. If Cloudbeds did not share room conditions, your Cloudbeds connection may not allow reading housekeeping: check the access in AI settings, where the Cloudbeds connection lives, or write to us from the contact page.